About Al-Multazam
Welcome to Al Multazam Travel, your trusted partner in sacred journeys. We specialize in organizing Hajj and Umrah trips, providing pilgrims with a seamless and spiritually fulfilling travel experience.
Our team is dedicated to upholding the values of integrity, compassion, and respect, reflecting the spirit of Hajj and Umrah in every service we offer. At Al Multazam Travel, we strive to make your pilgrimage a memorable and transformative journey, allowing you to focus entirely on your spiritual devotion.
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Why Choose Al Multazam Travel?
Our Vision
To be the trusted leader in delivering seamless and spiritually enriching Hajj and Umrah experiences.
Our Mission
Frequently Asked Questions
What services are included in your Hajj/Umrah packages?
- Details about the package offerings:
- Flights (direct or connecting) and baggage allowances.
- Accommodation (hotel location, room type, proximity to Haram in Makkah and Medina).
- Meals (included or not, halal-certified, etc.).
- Transportation between cities (e.g., Makkah, Medina, Jeddah).
- Assistance with visa processing.
- Ziyarah tours (visits to historical sites in Makkah and Medina).
How do you assist pilgrims during the trip?
- Inquire about on-ground support:
- Do they provide group leaders or guides?
- Are there multilingual support staff available?
- What assistance is available for first-time pilgrims or the elderly?
- Emergency support services, such as medical aid or help with lost items.
What are the total costs, and are there any hidden charges?
- Clarify the overall expenses:
- What is included in the package cost?
- Are there additional charges for services like Qurbani (sacrifice), extra meals, or extended stays?
- Payment plans or installment options.
- Refund and cancellation policies in case of emergencies.
